Complete inventories, establish par levels and re-work menus when needed. Indeed, the resume is your face, the one that will represent you in front of the employer candidates. Assess asset for immediate needs and risk factors. Relevance. Available in. Top performing and accomplished General Manager leveraging keen business and financial acumen to trigger revenue and profit growth combined with effective expense management. Since yesterday In last two days In last week In last 15 days. Hotel General Manager jobs description A hotel general manager is responsible for the day-to-day management of a hotel and its staff and is accountable for planning, organizing, and directing all hotel services, including front-of-house (reception, concierge, and reservation) services, food and beverage operations, and housekeeping. Developed and completed multi-room renovation project within budget and allotted time. A good idea when preparing to create your qualifications section is to study the job description. For instance, they might email their resume to someone at your company or “click the apply button” at the top of the job listing. Consistently increased ADR year over Year during my tenure. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Successfully supervised 15 million dollar full hotel renovation in 2005 finishing on budget and ahead of schedule. Hotel General Managers oversee daily operations in hospitality establishments and ensure that customer satisfaction levels are high. Managing Front Office, Housekeeping, Security, and all hotel operation. Courtyard by Marriott, Managed by Interstate Hotels & Resorts El Paso, Texas General Manager 07/2011 to Current. This free hotel general manager job resume sample will help you to learn how to create, write and format a simple cv template for being able to build yours. Duties and Responsibilities. Completely restructured the entire operations team, and all sales and marketing processes. A resume is the best way to demonstrate why you are the perfect candidate for the position because it provides your relevant skills and experience. Approach all encounters with guests and team members in a friendly, service-oriented manner. A energetic, talented and driven hotel manager with a real passion for delivering a first rate service to guests and maintaining excellent relationships with them to encourage repeat business. Customer satisfaction is essential to this position, and hotel general managers must do all they can to ensure it remains the primary focus of their work. Ensuring events and conferences run smoo… Employer. Increased revenues 43% from $4.3M to $6.2M through strategic planning. Setting and achieving sales and profit targets; 4. A job in hotel management can be challenging to get, so it is crucial you create a good first impression for the hiring manager. Increased Room and Food & Beverage revenues by 30% over the previous year through the development of new strategies and effective management of programs. This is an example of an Hotel Manager resume that can be used for the Hospitality Management positions. Hotel Assistants Manager provide administrative and operational support to Hotel Managers. Hospitality General Manager Resume Sample. Apply to General Manager, Assistant General Manager, Resort Manager and more! 16d. Luke Evans 3323 Woodward Ave, Austin, TX 48227 • (313) 624-4441 • [email protected] Those seeking to work as Hotel General Managers should hold a degree in hospitality management. Successfully acquired and secured a KBR contract for $18.6M over three years. A general manager, sometimes simply called a GM, has broad, overall responsibility for a business or a business unit within a larger organization. If you want to write a general manager resume that lands you a job, your resume has to cater to the specific needs of a company, and there are three things you should have in mind: Industry: a general manager in a hotel and a general manager of a convenience store chain have something in common, but are different at large. Skills. A strong Hotel Manager resume sample emphasizes leadership, previous managerial experience, organization, problem solving abilities, customer service orientation, and teamwork. Increased revenues through effective neighborhood marketing, Restructure the Executive Team to also include serving as interim Director of Operations and Director of Sales & Marketing, Responsible for budgets, timelines, staffing, training, sales and marketing, Facilitated necessary internal and external meetings, Prepared status reports to ensure project tasks and sales goals were completed accordingly, Active in annual forecasting and individual/hotel market plan development, Prepared budgets, marketing plans, and monthly financial reports, Developed significant business relationship with area's largest employer, Achieved highest ever reported occupancy during off season, Managed a full service hotel with 202 rooms, restaurant and banquet, Planned daily operations and managed staff of up to 120 employees, Consistently meet and exceed revenue targets, Managed budget, payroll and capital investments in the property, Increased overall Quality Assurance and Guest Satisfaction results, Oversee employees to ensure quality services, Researched and selected new products and inventory. Post now on job boards. What Does a Hotel General Manager Do? Whether you’re a retail GM or a writing a hotel general manager resume, get the work history section right. Worked with [company name] (full service to select service) and various PMS systems, Prepare property for transition when assignment was successful and property was sold. This general manager sample job description can be used to create an application that will attract the best qualified candidates and convert them into applicants. Directly manage all aspects of operations for two separate hotel locations with a combined 377 guest rooms. Responsibilities also include the hiring, training, coaching and mentoring of team members. Bring hotel up to brand standards to save flag or re-establish hotel to operate as an independent. Home / Hotel / Hotel General Manager Job Description for Resume. [Job Title] Last Name, First Name Address, Zip Phone No., Mobile, Fax, Email Address. - Choose from 15 Leading Templates. Manage Human Resources duties; attract, retain and motivate employees. General Managers are in charge of coordinating staff and oversee day-to-day operations in a company. Why? Hotel General Managers ensure the smooth and efficient operation of their hotels. Though this field of work is admissible to all graduates and those with an HND, a degree in the following areas can increase your chances: Business with languages; Business or administration; Hotel and hospitality management; Travel, tourism or leisure studies. ), Working with Market Sales to establish property sales strategy, goals, and action plans, Keeping brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement, Providing timely real-time feedback to management, and hourly associates on service and operational standards, Working with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc. Led full responsibility for the bidding and hiring of all contractors for renovation and PIP. Hotel General Manager Job Description, Key Duties and Responsibilities This post exhaustively discusses the job description of a hotel general manager, highlighting the key duties, tasks, and responsibilities commonly performed by individuals who work in the position. 368 Boutique Hotel General Manager jobs available on Indeed.com. Sales to potential guests both within and outside the hotel. Courtyard by Marriott, Managed by Interstate Hotels & Resorts El Paso, Texas General Manager 07/2011 to Current. Hamister Group, LLC. Inspecting all the rooms regularly in order to check if they are keeping up with the hotel standards. A resume is the best way to demonstrate why you are the perfect candidate for the position because it provides your relevant skills and experience. Established significant training programs for each department resulting in increased guest satisfaction. The roles commonly described in the Assistant General Manager Resume include – creating weekly schedules, ensuring smooth workflow, managing daily operations, helping with human resource activities, taking charge of administrative duties, training new employees, assisting in front and back likes if needed and also lending a helping hand in meetings and training sessions. Report directly to the President. GM or Director of Sales, A Bachelor's degree is not required but greatly preferred, Submit quarterly plans and actions for operations of the property, Develop management and staff programs to increase guest satisfaction, Encourage Essential Principles of Service through out hotel - provide internal and external guest service that goes beyond expectation, Support the RLH Mission - creating the most memorable guest experience possible, Aid department managers with procedures, service standards, goal setting and daily duties, Participate in appropriate industry related community and State organizations, Represent the hotel in public speaking forums, Show them you CAN, show them you CARE; following all essential principles in the Little Red Book, The listed items may not be the only duties performed in this position - there will be other duties as assigned, Thorough knowledge of computer systems: i.e. This increasingly popular resume format is the most flexible, allowing you to highlight those sections of your resume that are … Reviewing plans and goals monthly and taking corrective action promptly as needed, Manages all sources of revenue to include rooms, food and beverage, and vehicle rentals, Create the hotel’s annual budget and monitor the performance of the hotel throughout the year, Minimum four (4) years full service hotel general manager experience required, Consistently deliver accurate forecasting projections for areas of responsibility and timely implement adjustments as required in staffing and other cost centers to ensure profit integrity, Demonstrate constructive owner relations by building appropriate rapport, communicating effectively, and managing expectations and requirements, Strategic thinker as it relates to business and revenue planning and development, Directing marketing and promotional efforts to always position property as a Compset leader, Experience as a Hotel GM or Asst. Date. General Manager Resume Project Brief. You are free to use it as a draft and copy, past and customize this template according to your needs. Jamestown, NY. Hotel Operations Manager Resume Examples. Download Hotel General Manager Resume Sample as Image file, Manage all aspects of the hotel environment through a team of assistant managers and service members, Contributes to the successful development of the Hotel Staff, Builds and maintains relationships with key Clients. 817 Hotel General Manager jobs available on Indeed.com. Leadership of Executive Team: F&B, Human Resources, Engineering, Finance, Operations and Sales Directors. Temporary Hotel General Manager Resume Examples & Samples. She was seeking CEO, President, or General Manager … Writing a great Hotel Manager resume is an important step in your job search journey. Conduct performance/salary reviews, problem resolution, discipline and termination of employees Available in. Dealing with customer complaints and comments; 8. Recruiting, training and monitoring staff; 5. This example executive-level general manager resume was written for an accomplished executive who had distinguished herself as a business turnaround, transformation, and growth expert over a long career. Conduct performance/salary reviews, problem resolution, discipline and termination of employees Devised and planned all capital expenditures, annual budgets and forecasts; oversaw all volume and profit objectives, P&L, operational strategies and programs. Manage all aspects of a 406-room hotel including 120 employees and 7 department heads. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. A hotel general manager is responsible for planning, directing, and coordinating the various activities that a hospitality establishment must perform to successfully provide lodging and accommodations to travelers. Handling complaints, and oversee the service recovery procedures. Stabilize hotel and re-establish previous business and/or bring in new business to increase GOP. Work Experience. Responsible for property from take-over through receivership and foreclosure. Increased total rooms revenue by $2.7M, and food & beverage revenue by $1.1M. Take a look at the list below to help you select the best ones for your hotel manager resume: Hotel Manager Resume—Skills . General Manager Resume Examples. - Select from thousands of pre-written bullet points. Maximized revenues by increasing the average daily rate (ADR) through Internet based third-party wholesalers. Start to finish group sales - from negotiation of contracts to billing of stay, Maintenance of Quality Brand Standards and exceeding inspection expectations, Analyzes operations and meets with department heads to review the operations and receive the operations and receive their suggestions, Selects and trains department heads and keeps them informed of company policies: observes their performances. Hotel General Manager Career Objective Statement. Overseeing the daily functions and setting expectations for engineering, housekeeping, food service and front desk departments and managing 22 employees. general manager æ hospitality Maximizing resources and improving bottom line through expert leadership in quality service, staff development, cost control, and visionary P&L management. - Instantly download in PDF format or share a custom link. Refer also to Hotel Manger Resume sample. The role is particularly common in large global or multinational organizations where businesses are organized along product lines, customer groups, or geographies. Secured new business and expanded the client base by planning and executing dynamic marketing and advertising campaigns with trade papers, local newspapers, and the Chamber of Commerce. Directs and coordinates hotels activities to obtain optimum efficiency and economy of operations, and maximise full potential with a balanced focus on hotels mission, guests , employees and owners satisfaction. Though this field of work is admissible to all graduates and those with an HND, a degree in the following areas can increase your chances: Business with languages; Business or administration; Hotel and hospitality management; Travel, tourism or leisure studies. Therefore, building a good resume will make your impression perfect. Developed, implemented and sustained aggressive solicitation program focusing on increasing business. Management of over 400 line level employees, Implemented Associate Survey increasing morale and reducing turnover by 35% in first 6 months of employment. General Manager Job Description Template. Held accountable for ensuring guest and associate safety and conducting safety courses for all departments. ft. banquet space and four outlets: Dining room, bar lounge, roof deck dinning and coffee shop, Awarded company's cost containment award in 2008&2009, Implemented guest satisfaction program, allowing hotel to improve standards with scores over five years at 90%, Successfully oversaw four phases of renovations during six year span. Responsible for all financial aspects of business; maintaining inventories, purchasing for all outlets of hotel, forecasting and budgeting daily revenues and expenses. Directed operations and business functions for the property with 75 rooms, 6,000 square feet of meeting space, $1 million in annual room revenues and .5 million in Food & Beverage and 35 employees. Establish, put in place and train the staff on new systems and procedures. So— Here’s how to ace the job description on general manager resumes: Begin with your most recent job entry, and go backwards from there. 3,657 open jobs for Hotel general manager. Interviewing and hiring capable and hardworking staff. A great job title typically includes a general term, level of experience and any special requirements. Duties for the General Manager will include allocating budget resources, formulating policies, coordinating business operations, … This includes making outside sales calls and cold calls while maintaining relationships with current accounts, Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures, Review all departmental schedules for accuracy and staffing demands, Reviews and maintains accurate records of hotel’s funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card reconciliations, and registration information, Prepares annual budgets and weekly forecasts updates, Develops a long‐term business plan that will increase the hotel’s profitability and customer satisfaction with the property, services offered, and staff, Responsible for resolving escalated customer relations issues, Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations, Monitoring Food and Beverage forecasting, and par levels to reduce waste and maximize Food and Beverage profit margins, Ensuring that bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management, Managing the relationship with the revenue management office (e.g., participating in routine calls, strategy meetings, periodic update meetings, etc. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximising profits. Anytime. All of these phrases will be the keywords you should address in your resume. Sort by. Job Description: Hotel manager resume description includes a duties and responsibilities of the hotel manager. Responsible for daily accounts receivables and payables. A job in hotel management can be challenging to get, so it is crucial you create a good first impression for the hiring manager. Posted. Strategically positioned the properties to grow from a loss of $1.2M to a profit of over $1.3M within 16 months; resulted in a continuously increasing profit of $2.21M to date. We are looking for a self-motivated and results-driven General Manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Created and established a training program to enhance employee knowledge of best practices, while effectively managing staff and career development objectives. This means that he or she is responsible for ensuring that everything is in order, including operations and daily staff management activities. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Hospitality General Manager Candidate should be properly created. Improved team member satisfaction scores in all hotel operational areas by 30 percent. Easy Apply. View our simple resume example for hotel general manager. A hotel general manager is the end all and be all of a hotel. Ready to post your job description? Hotel Manager Job Description – Qualifications. 3. Uncategorized December 2, 2020 Leave a comment December 2, 2020 Leave a comment This way, you can position yourself in the best way to get hired. MS Excel, Word, PowerPoint, and electronic scheduling and e-mail systems. The following is a sample resume for a seasoned General Manager seeking employment opportunities in the hotel management sector of the hospitality industry. Great! The chronological is perfect for your Restaurant General Manager resume format. Professional Summary. Championed the full renovation of both hotels utilizing a strict $7M budget. Post now on job boards. Again, this job wants experience. All rights reserved. General Manager; 2016 to present Hartford Hotel, Burbank, CA. Planning work schedules for individuals and teams; 6. A Hotel General Manager job duties and responsibilities include the following: 1. Start a free Workable trial and post your ad on the most popular job … The general term will optimize your job title to show up in a general search for jobs of the same nature. The combined resume format combines the elements of the reverse chronological resume and functional resume types. In order to ensure your professional resume will support your goals, use this store manager job description to inform what you should highlight on your resume. Oversight of all hotel operations with 8.2 million in annual room revenue. So— Here’s how to ace the job description on general manager resumes: Begin with your most recent job entry, and go backwards from there. Actively involved in the local community and builds strong relationships. Lead all key property issues including capital projects, customer service and refurbishment. Project Description. Candidates for this job usually make display of a hotel management degree in their resumes. Here are major responsibilities, tasks, and duties that usually define the job description of a hotel general manager: Keeping an eye on all the operations of the hotel, including activities of all departments. No need to think about design details. Hotel General Managers ensure the smooth and efficient operation of their hotels. Maintaining statistical and financial records; 3. Get the right Hotel general manager job with company ratings & salaries. Skills. Established internship/mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the hotel hospitality industry. These professionals may also be required to create and implement marketing strategies. See our sample Hotel General Manager Cover Letter. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice. Responsible for revenue management and being active and aggressive with online revenue producers. The best general manager job descriptions do this by including a call to action, where you advise prospective applicants exactly how to apply. Hiring Hotel Manager job description Post this Hotel Manager job description job ad to 18+ free job boards with one submission. Developed and launched entirely new menus for the restaurant, room service, and catering; developed outside catering menus for multiple local corporate offices. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & … General Manager; 2016 to present Hartford Hotel, Burbank, CA. By reviewing job description examples, you'll be able to identify what technical and soft skills, credentials and work experience matter most to an employer in your target field. Take a look back at our sample job description for Restaurant GM. Typical tasks listed in resume samples for Hotel Operations Managers include recruiting and training staff, budgeting, developing marketing strategies, taking corrective actions, evaluating guest satisfaction, and maintaining inventories. Managing budgets and financial plans and controlling expenditure; 2. Hotel General Manager Resume Examples. Resume Example [Job Title] Last Name, First Name Address, Zip Phone No., Mobile, Fax, Email Address. Each bullet point can be a single word or a short phrase. If you want to write a general manager resume that lands you a job, your resume has to cater to the specific needs of a company, and there are three things you should have in mind: Industry: a general manager in a hotel and a general manager of a convenience store chain have something in common, but are different at large. Create the Perfect General Manager Job Description for a Resume. As our general manager resume sample shows, your experience section should detail the responsibilities of prior jobs. 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No., Mobile, Fax, Email Address is easy and quick to read to Manager. That earned publicity for the club lines, customer groups, or geographies operations... As Senior Leader of the challenges is to present Hartford hotel, Burbank, CA daily. Seeking to work as hotel General Manager is responsible for revenue management and being active and aggressive online. Retail GM or a writing a hotel General Manager jobs available on Indeed.com as a draft and copy, and... Format combines the elements of the hotel management degree in their resumes best practices, while managing! To trigger revenue and expenses will make your impression Perfect hotel to operate as an independent in large or!, put in place and train the staff on new systems and procedures or She is responsible for ensuring everything...